Who exactly am I working with by signing up? Really?
- One of our expert coaches.
- Not support staff, you work directly with your coach and have full access to his decade of competitive fitness and scientific research experience.
How much access do I get to my coach?
- You can ask your dedicated coach any questions you have regarding your fitness programs, meal plans, supplements, or anything that comes up.
What is the average response time for your coach to respond to my questions?
- Usually within 2 hours, as fast as a text.
- Your message is sent directly to your coach’s personal cell phone.
What does the membership consist of?
Exclusive Access to the ShyTown Fitness mobile app, which:
- Delivers your tailored Nutrition, Exercise, Supplements daily
- Includes step-by-step directions and short videos to make it easy
- Gives you direct access to your coach to answer your questions.
- Real-time tracking of your progress: workouts, nutrition, body stats, etc. – both for your own information and so your coach can adjust your plans based on your progress.
All the support and directions you need to succeed are a couple of clicks away at all times. Coach is constantly monitoring your progress daily, determining when to make modifications to ensure you are always on the optimal path toward your goals.
How quickly can I speak directly to my Coach once I’ve signed up for a ShyTown membership?
- Within 24 hours you will receive your initial programs, giving you easy to follow instructions on how to seamlessly navigate the app.
- You’ll have immediate access to your coach as soon as your ShyTown Fitness app account is activated – on average this happens within 90 minutes after you enroll.
- Our coaches believes communication is one of the key pillars to this transformative process.
Is this like every other ‘online coaching’ service? Is this going to be another cookie cutter plan?
- You’ll find out immediately the level of personalization and direct access that your coach provides you is unmatched in any other service out there. We’ve tried most of them.
- Every program is individually constructed to reflect your goals and optimize your efforts in achieving them
How does the billing process work?
- You are billed every ~4 weeks
- There are no initiation fees.
- There are no cancellation fees.
- Cancel anytime at the click of a button.
- There is no commitment past the month you’ve already paid for.
- You will not receive another bill after you cancel. There are no pro-rated returns for the last month, however.
- There are no questions asked, and no ‘gotchas’ if you decide to stop. You can stop your membership from your online profile, or by emailing Evan at [email protected]
How do I get in touch with ShyTown Fitness?
If you have any questions, want to provide feedback or just want to say “hello”, contact Evan at [email protected] Or, if you’re already a member, you can contact your coach through the app!
If you have any other questions please do not hesitate to ask!